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Due to the nature of rare and vintage items, all designs are subject to change and/or discontinuation at any time.
- All discontinued items will be removed from the site.
- If an item becomes unavailable during an order, we will contact the customer to approve any substitutions, otherwise a refund will be issued immediately upon receipt of order.
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For merchandise returns, all requests for return authorization must be made within 5 business days from the date of delivery/receipt of goods by calling VerdeRocks at (213) 739-1077.
- Authorizations will be issued only for items that have not been worn or altered in any way, and are in original condition with the original packaging in intact.
- All Sale items are FINAL.
- Please note: Customer is responsible for all shipping costs to and from VerdeRocks for exchanges and returns unless otherwise indicated by VerdeRocks.
- Shipping Policy: All shipping is done via USPS. The cost of shipping is dependent on the value of purchase. Ground service usually takes 5-7 business days.
- International Shipping rates apply to international and Canadian orders.
If you have any questions, please contact us at:
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or (213) 739-1077
VerdeRocks Customer Service Hours Mon-Sat 9am-6pm PST
*Note all times are Pacific Standard Time.
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